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Improve customer collaboration with TeamGrid customer access

Product

With TeamGrid Client Access, you can enable access to projects for your customers. Your customer can view project-specific information and actively intervene in the project. You always have the opportunity to choose what your customer sees and what features he is allowed to use.

Why is customer access useful?

Recently, we wrote a blog post on "8 Reasons Why You Should Give Your Customers Project Access." Learn in this article, why a project access of the customers makes sense.

How does the customer get access?

To enable customer access for your customer, open a project and click "Edit Project". In the left sidebar you will find the item "Customer access". Just enter the contact details of your contact person, activate the customer access and select the permissions. Your customer will now receive an e-mail with the invitation to your project.

What is the surface that the customer uses?

If your customer accepts the invitation, they will receive their own free limited edition TeamGrid. Your customer will find the project you have approved in the Projects app and can view the content you have defined and use functions.

Which functions can I activate for my customer?

With the extensive TeamGrid rights management you can choose in great detail what your customer may see or do. You can choose whether your customer is allowed to see information about the budget and billing. Likewise, you can choose whether your customer can create new tasks, view the detail view of a task, view and create comments about tasks, and much more.

We wish you a lot of fun and success in working with your customers.

Tobias Hieb (CEO)
Tobias Hieb (CEO)

Tobias (34) is the founder and CEO of TeamGrid Inc. Tobias has been active as an internet entrepreneur for 16 years and loves to develop smart, innovative and beautifully crafted software products that make life easier for his users. At TeamGrid, he is not only significantly involved in the further development of the TeamGrid platform, but also, as CEO of TeamGrid Inc, entrusted with the strategic orientation of the company and platform. INSTAGRAM CONNECT YOU